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  • “Steve was recommended by a friend. He came to quote when he said he would, didn't use a hard sell and agreed to do the work soon after quoting. He arrived exactly when he said he would, worked efficiently and neatly and finished when he said he would. All the boiler functions were explained clearly. Overall, the experience was very positive. We felt we can trust Steve and will be recommending him to friends and family.”

    New Boiler and System Check Customer in Woodbridge

  • “Steve is a reliable, friendly, courteous and hardworking gas engineer. He is always punctual, deals with the job with a minimum of fuss and produces the required paperwork on site. I have used him for a number of boiler installations in my own home and rental properties and have recommended him to friends and neighbours. His work is of a consistently high standard and he is reassuringly knowledgeable and experienced. I can highly recommend him, having used his services for several years.”

    Gas safety certificate checks. Customer in Northwood

  • Steve was wonderfully helpful from the first phone call all the way through the process - always returning calls and keeping us up to date. The boiler was in our holiday home and so this made arranging times and dates a challenge but he got the boiler ordered and fitted in times that worked for us. His advice was invaluable - pointing out things we did not know or had not even considered - explaining all the new regulations and finding the best boiler for us. A thoroughly professional service - all carried out with a smile. Thank you Steve.”

    New boiler fitted System update Customer in Welwyn Garden City

  • Steve from Duval Heating is true professional. I feel really blessed that I finally managed to find a plumber who is reliable, tidy, an experienced professional who knows what he's doing, and who does very good work indeed at very competitive prices. Top marks from me.

    Replacing some external pipe works. Customer from Woodbridge

  • Steve was wonderfully helpful from the first phone call all the way through the process - always returning calls and keeping us up to date. The boiler was in our holiday home and so this made arranging times and dates a challenge but he got the boiler ordered and fitted in times that worked for us. His advice was invaluable - pointing out things we did not know or had not even considered - explaining all the new regulations and finding the best boiler for us. A thoroughly professional service - all carried out with a smile. Thank you Steve.

    New LPG Combi boiler and controls. Customer from Welwyn Garden City

  • Excellent all round. Polite, tidy, hard working, personable. Recommended by a friend and neighbour.

    New Condensing Boiler and system upgrade. Customer from Northwood

  • Steve was brilliant. Came promptly when we called to ask him to look at our boiler. Came back three days later and fitted a new one in a morning. So efficient and tidy as well as friendly and polite.

    New Boiler Installed. Customer from Ipswich

  • Steve was an excellent tradesman from start to finish. We wanted to have removed a conventional boiler/water tanks/pipe work and replace with a Combi Boiler and fit two radiators. He advised what our options were, things that we should consider with no bias or pressure, he was very polite and wanted to understand our needs. We found it very easy to decide that Steve was the right person to do the work and was very happy with the cost for the quality of product, work and service we received. I will be approaching Steve for any future requirements from now on.”

    New boiler installation. Customer in Loughton

  • Would recommend Steve (Duval Heating). Great work, put himself out to get the job done, reliable and does exactly what he says he going to do. Goes the extra mile to keep the customer happy. A successful job well done.”

    Boiler Change, overhaul existing radiators and brass ware and new above ground drainage. Customer in Saxmundham

  • Getting in touch with Steve was easy and I arranged a mutually convenient date via his website. He arrived on time and did a professional job which I was very pleased with and would definitely recommend him.”

    New hob fitted Customer in Stowmarket

  • “Friendly, professional and good value for money.”

    Gas boiler service and safety certificate. Customer in Ipswich

  • Very personal and attentive service. Steve is always helpful. Also bought and installed a carbon monoxide detector to keep me in line with rental regulations.

    Gas safety check, boiler service. Customer in London

  • A great man to have to work for you. Polite; good company; very professional and very competent tradesman. I would not hesitate to use his services again and I highly recommend Steve.

    Install new combi-boiler Customer From Epping

  • Excellent service arrived on time, solved the problem by purchasing special equipment to freeze the pipe so that the system did not have to be drained.

    Replacement of valve and ballcock in lavatory, check system for blockages Customer From Woodbridge

  • Fixed a leak in the heating system and boiler service. He also carried out a full system heat check as some of the radiators were not heating up as they should. I am very happy with the service and will make sure I use again if needed.

    Leak On The heating system and boiler service... Customer From Ilford

  • Time was taken to talk us through the work before we had it done so we knew exactly what to expect, was also very flexible with some extras we decided on last minute. Overall, very happy with the work that was carried out at what we feel was a very reasonable price. Would recommend and would use again.

    Replaced boiler, water tank and radiators. Customer From Ipswich

  • Steve was friendly and efficient and gave me valuable advice on maintaining the system.

    New hot water cylinder and pipework fitted. Customer From Ipswich

  • Excellent work. Wouldn't have known he'd been in apart from having a new boiler! Very reliable, came just when he said he would. Made an extra effort to source the boiler and fit it in the shortest possible time so I wasn't left without heat and hot water for very long. I would highly recommend.

    New LPG Boiler Customer From Halstead

  • Steve was prepared to do this small job on the day I phoned him . Several other people had either refused or told me I would have to wait at least a week . He was early for his appointment , very polite and courteous , was very tidy and the standard of work was excellent .I would not hesitate to recommend him to anyone .

    New kitchen tap fitted Customer From Ipswich

  • Duval Heating was able to service boiler at very short notice due to house sale.

    Boiler Service Customer From Ipswich

  • Professional job, prompt and at the agreed price plus good communications.

    Immersion water heater installation. Customer From Colchester

  • New boiler installation and repair of leaking water pipes in the basement. “Steve is exceptional! Highly skilful, nice and thorough. He's been over a few times and each time was positively surprised. A true professional.”

    Customer from London

  • I found this gentleman very nice and helpful and would have no hesitation in calling upon his services again.

    Worcester 24 cdi boiler service. Customer From Ipswich

  • New boiler and radiator fitted. “Experienced, reliable, positive professional attitude, polite and tidy.”

    Customer In Loughton

  • Boiler checked and 2 gas fires disconnected. “Friendly, reliable, knows he's talking about, gave good free advice, Very approachable.”

    Customer in London

  • Fitted gas cooker. “I moved house they fitted my gas cooker and tested the gas service coming into the lounge.”


  • “We can highly recommend Duval Heating. The price was competitive and reasonable and the price quoted was what we paid. Steve was polite and worked constantly to finish the job in one day as we had no heating. He was professional and tidy in his approach to his work and on completion explained patiently how the new heating system worked. He then ran through the paperwork with us before he left. That night we sat warm and cosy thanks to his tireless efforts to complete the work in one day.”

    Replace boiler and programmers. Installed thermostatic three way valves on heating. Customer in Rainham

  • Boiler. “Absolutely fantastic. Great workmanship. Great communication. Excellent pricing and very polite and friendly.”

    Customer In Sittingbourne

  • Supplied and fitted new radiator. “Very efficient, turned up exactly when he said he would. He installed the radiator and checked the heating system was working ok. It's working great. Very happy with whole experience and would definitely use again for any heating work.”

    Customer In Epping

  • Instalment of new boiler and relevant pipe work. “We were very pleased with the work carried out, and very satisfied with the end result. Highly recommended.”

    Customer in Loughton 22 September 2015

  • New boiler fitted. Check all radiators. Steve is great. Booked a date for the work quickly. Arrived and finished at the times he stated. He explains everything clearly and in detail and even shows you where the issue is so you can see for yourself! Would highly recommend.

    Rosa Santilli, Ilford.

  • I would certainly recommend Steve and use him again. He is very knowledgeable about his trade and professional in his approach with good timekeeping too. On his first visit he explained what the problem was. On completion of the job, he clearly outlined what he'd done to resolve it and what may need doing in the future. Highly recommended.

    Boiler Repair Jean Eaborn From Wanstead

  • Steve provided a very professional service. I would certainly recommend his services to others.

    Rob From Epping

  • Provided service on the Gas and got the cooker, heating and hot water working within an house. also had a look at the plumbing for the Washing machine.

    Darren in Basildon

  • Electrical repair to hot water tank and filter clean. A true professional, respectful, punctual, knows his stuff. A very clean worker, thoroughly recommend.

    Customer from Chigwell 02/July 2015

  • Boiler installed. “We are very happy with the work Steve carried out. The boiler has been neatly installed and works great so far. He even finished off some bits in the bathroom, neglected by a previous plumber who installed our bathroom earlier this year before disappearing without completing the job. Apart from doing a great job on the boiler installation, Steve communicated brilliantly throughout the process and was polite and pleasant to chat to. We would not hesitate to recommend him.”

    Customer in London, 23 June 2015

  • Installation of gas fired boiler. “Very efficient friendly and helpful. Carefully explained gas safe registration competent installation at a competitive price.”

    Customer in London,

  • Steve came out when he said he would, was cheerful and professional, correctly diagnosed the problem and advised me on the cheapest way to deal with it, which was through the manufacturer. I was really impressed and would happily hire him or his company to do any future work :) Thanks!


  • Fitted radiator moved pipes tidied up pipe work. “Steve always willing to help, I will only use him now as he is so helpful great job again Steve, thanks.”

    Richard in Woodford Green

  • Steve was prompt in replying and turning up. He quickly assessed the problem, told me exactly what it was and how long a temporary fix May last and what would need to be done after if it did not. Excellent service and would definitely use again.


  • Steve was very professional, polite and friendly. He was happy to visit, diagnose the problem and quote for repairs and was able to do the job (replacing a shower unit) at the time agreed, and to a high standard, the very next day. Would definitely recommend.


  • I shortlisted Steve based on his previous reviews. My husband and I have found him to be reliable and punctual. What he doesn't know about plumbing isn't worth knowing. He was thorough, professional and tidy and we're very pleased with our new boiler. Steve even kindly came round on a Saturday morning when I couldn't work the remote thermostat. He also took the time to pop over to discuss moving the gas meter with an engineer. I would thoroughly recommend Steve and have already asked him to fit a downstairs toilet and new radiators.

    New boiler LPG and system upgrade. Jesmin

  • Steve quickly diagnosed the problem and gave us the news that we needed a new boiler. He was thorough in his explanation of the problem and we asked him to recommend and fit a new one. He was able to return to install it within days, which took a few hours. Profressional job completed with aplomb.

    G F T E

  • Steve was polite and on time and the work was carried out exactly as I was told it would be. Would definitely use Steve again and would recommend him to anyone else.


  • Very prompt and friendly service will definitely be keeping this number and referrals will be made without hesitation

    J W Electrical Services

  • Steve was fantastic! We needed our boiler replaced, along with installation of cooker, dishwasher, washer/dryer and some other bits like fixing a leak in a syphon and rinsing a blocked gutter. We met with some other tradesmen via Mybuilder too but felt immediately that Steve was the man. He's very thorough and professional, carefully explaining how things work and what needs to be done, recommending solutions and different options. Always perfectly on time, everything went very smooth and we even got a crash course in using the menu's etc. Steve cleaned up leaving the place in much better condition than when he first arrived. We can not recommend him high enough and we're already planning some more future work that we'd love Steve to do. Oh, and he's also a very warm and friendly chap.

    Tomas & Stine

  • Fantastic for those jobs you know you ought to get done, but don’t get time to do. Duval Heating are exceptionally conscientious & are always extremely polite & helpful. The service is invaluable!

    David King

  • Duval Heating are the answer to everyone's prayers, especially the DIY challenged like myself. They're efficient, reliable, well-priced, trustworthy & deeply friendly. Steve did a first class job.

    Candice Patterson

  • Absolutely first class, Duval Heating are always on time, do an excellent job and work quietly and efficiently at all times with a minimum of fuss. First class service.

    Michael Clifford

  • The service was great, Steve was lovely and although I gave him an endless list that I thought he would never finish, he did and I had to think up more.

    Suzy Brown

  • Efficient, friendly, professional. Duval heating is the perfect service for an often-absent husband. My boiler stopped working and Steve arrived on time just as he said he would and got my boiler working in no time. What more could I ask.

    Margaret R. Salzman

  • Replaced broken soil and waste pipes. “All good. Punctual, reliable, tidy and very friendly. Would definitely recommend Steve.”

    Customer in Buckhurst Hill,

  • Called Steve to change my boiler and also some other plumbing works. It's great to have hot water and heating throughout the house now. I would highly recommend Steve to anyone wanting a good, clean and honest plumber

    Alan Durrant

  • We called Duval heating because our boiler was not working, they arranged to replace it because it was too old to repair. Now we have heat and water, all thanks to Duval heating.

    Shelly Bridges

  • First class service, just moved to new house and needed the cooker fitted so we could feed the kids. Within 2 hours of calling the cooker was working. Thank you so much.

    Stephanie Blueman

  • Steve knew a lot about my boiler just by looking at it, and what the fault would probably be without even opening it up. Luckily he fixed it and came back the next week to give the boiler a full service.


  • Steve is great he arrived on time and resolved the issue. Happy to recommend.


  • Steve was prompt courteous With an excellent standard of work Very pleased with our completed job Happy to recommend him to my friends and Family.


  • Steve is excellent - highly recommended!


  • Very quick to respond, flexible (came at the weekend) and efficient in sending me the documents and the invoice. Recommend highly.


  • Connect a new cooker Gas Work Great service punctual, polite and professional, and fully qualified would defiantly recommend and use again in the future. Liz


  • Installation of a gas hob Gas Work. Steve was prompt both for arriving on time and giving an estimate. He listened to our requirement, explained the feasible and safe options very clearly. He is efficient. we will hire for future jobs.


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