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Read Our Reviews And See What Our Clients Are Saying About Us
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“Steve was recommended by a friend. He came to quote when he said he would, didn't use a hard sell and agreed to do the work soon after quoting. He arrived exactly when he said he would, worked efficiently and neatly and finished when he said he would. All the boiler functions were explained clearly. Overall, the experience was very positive. We felt we can trust Steve and will be recommending him to friends and family.”
“Steve is a reliable, friendly, courteous and hardworking gas engineer. He is always punctual, deals with the job with a minimum of fuss and produces the required paperwork on site. I have used him for a number of boiler installations in my own home and rental properties and have recommended him to friends and neighbours. His work is of a consistently high standard and he is reassuringly knowledgeable and experienced. I can highly recommend him, having used his services for several years.”
Steve was wonderfully helpful from the first phone call all the way through the process - always returning calls and keeping us up to date. The boiler was in our holiday home and so this made arranging times and dates a challenge but he got the boiler ordered and fitted in times that worked for us. His advice was invaluable - pointing out things we did not know or had not even considered - explaining all the new regulations and finding the best boiler for us. A thoroughly professional service - all carried out with a smile. Thank you Steve.”
Steve from Duval Heating is true professional. I feel really blessed that I finally managed to find a plumber who is reliable, tidy, an experienced professional who knows what he's doing, and who does very good work indeed at very competitive prices. Top marks from me.
Steve was wonderfully helpful from the first phone call all the way through the process - always returning calls and keeping us up to date. The boiler was in our holiday home and so this made arranging times and dates a challenge but he got the boiler ordered and fitted in times that worked for us. His advice was invaluable - pointing out things we did not know or had not even considered - explaining all the new regulations and finding the best boiler for us. A thoroughly professional service - all carried out with a smile. Thank you Steve.
Steve was an excellent tradesman from start to finish. We wanted to have removed a conventional boiler/water tanks/pipe work and replace with a Combi Boiler and fit two radiators. He advised what our options were, things that we should consider with no bias or pressure, he was very polite and wanted to understand our needs. We found it very easy to decide that Steve was the right person to do the work and was very happy with the cost for the quality of product, work and service we received. I will be approaching Steve for any future requirements from now on.”
Would recommend Steve (Duval Heating). Great work, put himself out to get the job done, reliable and does exactly what he says he going to do. Goes the extra mile to keep the customer happy. A successful job well done.”
Getting in touch with Steve was easy and I arranged a mutually convenient date via his website. He arrived on time and did a professional job which I was very pleased with and would definitely recommend him.”
Fixed a leak in the heating system and boiler service. He also carried out a full system heat check as some of the radiators were not heating up as they should. I am very happy with the service and will make sure I use again if needed.
Time was taken to talk us through the work before we had it done so we knew exactly what to expect, was also very flexible with some extras we decided on last minute. Overall, very happy with the work that was carried out at what we feel was a very reasonable price. Would recommend and would use again.
Excellent work. Wouldn't have known he'd been in apart from having a new boiler! Very reliable, came just when he said he would. Made an extra effort to source the boiler and fit it in the shortest possible time so I wasn't left without heat and hot water for very long. I would highly recommend.
Steve was prepared to do this small job on the day I phoned him . Several other people had either refused or told me I would have to wait at least a week . He was early for his appointment , very polite and courteous , was very tidy and the standard of work was excellent .I would not hesitate to recommend him to anyone .
New boiler installation and repair of leaking water pipes in the basement.
“Steve is exceptional! Highly skilful, nice and thorough. He's been over a few times and each time was positively surprised. A true professional.”
“We can highly recommend Duval Heating. The price was competitive and reasonable and the price quoted was what we paid. Steve was polite and worked constantly to finish the job in one day as we had no heating. He was professional and tidy in his approach to his work and on completion explained patiently how the new heating system worked. He then ran through the paperwork with us before he left. That night we sat warm and cosy thanks to his tireless efforts to complete the work in one day.”
Replace boiler and programmers. Installed thermostatic three way valves on heating. Customer in Rainham
“Absolutely fantastic. Great workmanship. Great communication. Excellent pricing and very polite and friendly.”
Supplied and fitted new radiator.
“Very efficient, turned up exactly when he said he would. He installed the radiator and checked the heating system was working ok. It's working great. Very happy with whole experience and would definitely use again for any heating work.”
New boiler fitted. Check all radiators.
Steve is great. Booked a date for the work quickly. Arrived and finished at the times he stated. He explains everything clearly and in detail and even shows you where the issue is so you can see for yourself! Would highly recommend.
I would certainly recommend Steve and use him again. He is very knowledgeable about his trade and professional in his approach with good timekeeping too. On his first visit he explained what the problem was. On completion of the job, he clearly outlined what he'd done to resolve it and what may need doing in the future. Highly recommended.
“We are very happy with the work Steve carried out. The boiler has been neatly installed and works great so far. He even finished off some bits in the bathroom, neglected by a previous plumber who installed our bathroom earlier this year before disappearing without completing the job. Apart from doing a great job on the boiler installation, Steve communicated brilliantly throughout the process and was polite and pleasant to chat to. We would not hesitate to recommend him.”
Steve came out when he said he would, was cheerful and professional, correctly diagnosed the problem and advised me on the cheapest way to deal with it, which was through the manufacturer. I was really impressed and would happily hire him or his company to do any future work :) Thanks!
Steve was prompt in replying and turning up. He quickly assessed the problem, told me exactly what it was and how long a temporary fix May last and what would need to be done after if it did not. Excellent service and would definitely use again.
Steve was very professional, polite and friendly. He was happy to visit, diagnose the problem and quote for repairs and was able to do the job (replacing a shower unit) at the time agreed, and to a high standard, the very next day. Would definitely recommend.
I shortlisted Steve based on his previous reviews. My husband and I have found him to be reliable and punctual. What he doesn't know about plumbing isn't worth knowing. He was thorough, professional and tidy and we're very pleased with our new boiler. Steve even kindly came round on a Saturday morning when I couldn't work the remote thermostat. He also took the time to pop over to discuss moving the gas meter with an engineer. I would thoroughly recommend Steve and have already asked him to fit a downstairs toilet and new radiators.
Steve quickly diagnosed the problem and gave us the news that we needed a new boiler. He was thorough in his explanation of the problem and we asked him to recommend and fit a new one. He was able to return to install it within days, which took a few hours. Profressional job completed with aplomb.
Steve was fantastic! We needed our boiler replaced, along with installation of cooker, dishwasher, washer/dryer and some other bits like fixing a leak in a syphon and rinsing a blocked gutter. We met with some other tradesmen via Mybuilder too but felt immediately that Steve was the man. He's very thorough and professional, carefully explaining how things work and what needs to be done, recommending solutions and different options. Always perfectly on time, everything went very smooth and we even got a crash course in using the menu's etc. Steve cleaned up leaving the place in much better condition than when he first arrived. We can not recommend him high enough and we're already planning some more future work that we'd love Steve to do. Oh, and he's also a very warm and friendly chap.
Efficient, friendly, professional. Duval heating is the perfect service for an often-absent husband. My boiler stopped working and Steve arrived on time just as he said he would and got my boiler working in no time. What more could I ask.
Called Steve to change my boiler and also some other plumbing works. It's great to have hot water and heating throughout the house now. I would highly recommend Steve to anyone wanting a good, clean and honest plumber
We called Duval heating because our boiler was not working, they arranged to replace it because it was too old to repair. Now we have heat and water, all thanks to Duval heating.
Steve knew a lot about my boiler just by looking at it, and what the fault would probably be without even opening it up.
Luckily he fixed it and came back the next week to give the boiler a full service.
Installation of a gas hob Gas Work.
Steve was prompt both for arriving on time and giving an estimate. He listened to our requirement, explained the feasible and safe options very clearly. He is efficient. we will hire for future jobs.